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The Toughest Leadership Question I’ve Ever Been Asked

We were told many times in our pilot training and safety meetings that there were several dead military pilots because they simply waited too long to bail out. They kept trying to save the ship when the ship was past saving. This brings up the toughest question I've...

Have Fun on the Job & Do Something Special for Your Customers

Early in my sales career I was a new account salesperson that sold central computers/ mainframes. The day before the system was scheduled for delivery, I would call the office manager and ask when might be a good time for me to show up the next day. My plan was to...